Privacy Policy

We are committed to protecting your personal information and your right to privacy.

Last updated: February 2026

Introduction

RECLUB ('we', 'our', or 'us') is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share information about you when you use our platform at reclub.pt.

By using our services, you agree to the collection and use of information in accordance with this policy. We operate under the General Data Protection Regulation (GDPR) and Portuguese data protection law.

Information We Collect

We collect the following categories of personal data:

Identity & Contact Data: name, email address, phone number when you register or submit an inquiry
Account Data: login credentials, profile information, role (buyer, agent, investor)
Transaction Data: property inquiries, saved searches, favourite properties
Technical Data: IP address, browser type, device information, cookies and usage data
Communications: messages sent through our platform or contact form

How We Use Your Information

We use your data for the following purposes:

To provide and improve our real estate platform and services
To connect buyers, sellers, agents, and investors
To respond to inquiries and provide customer support
To send relevant property updates and notifications (with your consent)
To comply with legal obligations and prevent fraud

Information Sharing

We do not sell your personal data. We may share your information with:

Real estate agents and managers on our platform, to fulfil service requests
Trusted service providers who assist in operating our platform (hosting, analytics)
Legal authorities when required by law or to protect our rights

Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. You may request deletion of your data at any time by contacting us at hello@reclub.pt.

Authentication cookies expire after 7 days. Inactive accounts may be deleted after 24 months.

Your Rights (GDPR)

Under GDPR, you have the following rights:

Right to Access: request a copy of the data we hold about you
Right to Rectification: correct inaccurate or incomplete data
Right to Erasure: request deletion of your personal data
Right to Restrict Processing: limit how we use your data
Right to Data Portability: receive your data in a machine-readable format
Right to Object: object to processing of your data for certain purposes

To exercise any of these rights, contact us at hello@reclub.pt

Cookies

We use cookies to maintain your login session and improve your experience. For full details, please read our Cookie Policy.

Data Security

We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction. All data is transmitted using SSL/TLS encryption.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the last updated date.

Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact our Data Protection Officer:

hello@reclub.pt

Lisbon, Portugal